Secure and cost-effective communications with staff and board members

Sope assessed Better Place Australia’s needs and proposed Sproket as their SharePoint Intranet solution. Within weeks, they had launched their new Intranet, The Loop, which includes features such News and Communications, comprehensive document libraries and the Policy Hub where policies and procedures are managed and published.

Since the installation, they have greater confidence that their information is current and they can deliver a higher quality service as a result.

Internal communications have also been given a boost, as Better Place Australia’s Business Systems Manager, Craig Dennis, explains: “Having the policies and procedures online pulled staff in and now we’re getting a whole lot more activity; it’s also fired up our Yammer channel, which is on our homepage.”

The Better Place Australia Board has enthusiastically embraced their new extranet portal – securely isolated from the staff Intranet – and although many staff are inexperienced with technology, they have embraced the easy-to-navigate system:

“We have ideas about [how to use] it but staff now are driving it, seeing it as a genuine tool to the business, and for me that is really the value to it. It has become quickly the place they go first, it’s a part of daily life now. I wouldn’t say we’re all digital natives yet, but we’re certainly getting there,” Craig said.

Sope are pleased to be supporting Better Place Australia as they work on solving business problems through the introduction of:

• A client intake register

• A referral workflow

• Managing collaboration projects sites